Frequently Asked Questions

RubyNav is a Texas-based multi-service platform offering food delivery, grocery delivery, errand services, professional services, and logistics. We connect customers, independent partners, and businesses through one integrated system.

RubyNav operates in active Texas markets and is expanding strategically. Service availability may vary by city. Download the app to check coverage in your area.

RubyNav operates as a multi-service technology platform connecting customers with independent service providers.

Download the RubyNav app, select a service category, enter your details, review pricing, and confirm your request. App Store · Google Play

Pricing may vary based on:

• Service category
• Distance
• Time
• Market demand
• Task complexity

Estimated pricing is shown before you confirm your request.

Yes. RubyNav provides real-time tracking and in-app communication once your request is accepted.

All communication must occur through the in-app messaging system for safety and documentation.

Tips are optional. If you choose to tip, 100% of tips go directly to the partner.

You may report issues through the app. RubyNav reviews each case in accordance with platform policies.

Where permitted by law, age-restricted deliveries require valid government-issued ID verification at the time of delivery.

Download the dedicated RubyNav Partner app (App Store · Google Play) and submit your application. Verification and eligibility requirements apply. Learn more on the RubyNav Partner page.

RubyNav Partners operate as independent service providers.

Partners are compensated per completed task. Estimated earnings are displayed before acceptance. Payment processing timelines are available in the partner dashboard. See the full Earnings Model.

Yes. Partners choose when to activate and which tasks to accept.

Partners are responsible for maintaining legally required insurance based on service category and applicable laws. See Safety & Insurance.

Visit the Partner With Us page to submit a business inquiry.

Integration options may be available depending on business size and operational requirements. Visit the API & Integration page for details.

Yes. RubyNav offers structured infrastructure solutions for larger organizations. Visit the Enterprise page for more information.

RubyNav uses:

• Identity verification processes
• Real-time tracking
• In-app communication logs
• Secure payment processing
• Ratings and accountability systems

Visit the Report Fraud page or use in-app reporting features.

Policies are available under Terms, Privacy Policy, Content Policy, and Guidelines.